Home>Using Shout

Premium Features

Learn about Shout's premium features, including texting numbers and social integrations, bots, drips, recurring events, and order & shipping fulfillment

Text Messaging

Example Opt-In Screenshots

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How to Add a Toll-free (Marketing) Number to Your Account

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How to Add a Customer Service Number to your Account

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How to Create a Click to Text Link with a Shout Number

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How to Setup Call Forwarding

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How to Find Your Customer Service or Marketing Number

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How to Get a New Customer Service or Marketing Number

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How to Get a Customer Service or Marketing Number

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How to Select a Service for Individual or Broadcast Messages

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What is Shout to Shout (S2S)?

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How to Use Customer Service and Marketing Numbers

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Recurring Events

How to Create Recurring Events

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Drip Campaigns

How to Edit a Drip Campaign

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How to Start a Drip Campaign for an Individual

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How to Stop a Drip Campaign

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How to Create a Drip Campaign

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Bots

How to Create and Use Chain Bots

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How to Collect Birthdays

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How to Start a Bot or Drip for a List

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How to Run Bots & Drip Campaigns (Mobile)

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How to Send a Bot to a List (Mobile)

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How to Send a Bot to an Individual Contact (Mobile)

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How to Edit a Bot or Drip from the Web Browser of Your Phone

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How to Edit a Bot

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How to Track Bots & Drip Campaigns (Mobile)

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What Happens if People Use the Wrong Trigger Word?

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Bot Introduction

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How to Create and Use Topics

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How to Create and Use Conversation Bots

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Social Chat

Articles and updates about connecting Shout to your social media messaging and chat.

Connect Facebook to Shout to respond to Facebook Messenger Messages

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Connect Instagram to Shout to respond to Instagram Direct Messages

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How to Connect Your Facebook Business Page

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Actions

Learn how to use Shout Actions

How to Mark Returning Customers with Conditional Actions

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Shout Actions

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